If you are a current student please be aware of the following whilst staying in our accommodation:
All repairs should be reported to the Accommodation Office. All repairs will be dealt with as quickly as possible but some issues cannot be repaired by our own maintenance staff and we have to rely upon contractors to attend which can take longer to arrange.
What happens if I can’t pay for my accommodation?
If you are struggling to pay then speak to Student Support Services and Finance as soon as possible.
What happens if I stop paying for my accommodation?
If you default on payments or fail to comply with any arrangements made for paying your accommodation fees, we may bar access to your accommodation until either payment is received in full, or an acceptable alternative payment schedule is agreed with the Finance department.
What should I do if I lose my keys or fobs?
If you lose your keys or fobs you need to come to the Accommodation Office as soon as possible for them to be replaced and the fobs cancelled. The cost of a new set of keys or fobs is £30 and you will be sent an invoice for this amount.
If you have issues with your fob not working correctly, also come to the Accommodation Office as soon as possible so we can resolve the issue for you.
If you are studying a Further Education course you are required to completely clear your room during half terms, Christmas, Easter and Summer vacation periods; you will need to leave on the last day of each term. The term dates will be clearly stated on your accommodation agreement.
If you are studying a Higher Education course you are required to completely clear your room at Christmas and Summer vacation periods; you will need to leave on the last day of each term. The term dates will be clearly stated on your accommodation agreement.
You may return to your room the day before the start of a new term after midday. The only exception is during Bank Holiday weekends when you are required to return after midday on the Bank Holiday Monday.
Keys must be handed in at the end of the year or the cost of replacing the keys will be taken out of your deposit.