Student Essential Guide

Student Services aim to provide students with information, advice and guidance on a wide range of issues relating to your overall College experience. We can support you with many different issues from money issues including grants, student loans and bursaries, health and wellbeing matters, to needing extra help because of a learning or physical difficulty.


Student Services Manager,
York : 01904 772277
Saltaire : 01274 327261
Middlesbrough: 01642 327998
Wakefield: 01904 772277

Useful Contacts

Careers Advice and Guidance: 01904 772277
Employability: 01904 772277
Student Finance Officer: 01904 772277
Transport: (All Sites) 01904 772225
Accommodation: 01904 772246
Safeguarding: 07773 312617

  • Wellbeing and Safeguarding

    There may be occasions during your time at College when you experience problems, feel under pressure, find it hard to cope or you just want to talk to someone. The Wellbeing Co-ordinators are there to listen to ALL your problems, no matter how big or small they may seem to you, for instance:. Homesickness Feeling different Exam stress Loneliness Getting behind with your work Drug and alcohol issues Relationship problems Eating disorders Family/home Self-harm Bullying If there is something bothering you at home or at College or you are worried about a fellow student, you can contact the Safeguarding Team 24 hours a day or alternatively you can email them in confidence on or, telephone 01904 772398. Safeguarding Team: 07773 312617

  • Student Finance Officer

    The Student Finance Officer can provide students with information, advice and guidance on grants, bursaries and student loans and any other financial issues. For more information about the financial support that may be available to support you through college, see the website or call on 01904 772271.

  • Childcare Services

    If you incur the cost of childcare whilst you are studying, it may be the case that you are eligible for some financial support towards those costs. Eligibility criteria will apply to all funding, but for further information, please contact Arwen Stephenson (our Student Finance Officer) on 01904 772271 or at

  • Careers Advice and Guidance

    Through Student Services we can provide students, both FE and HE, with Careers Advice and Guidance. Our advisers are able to provide advice and support to help prepare students for their next step whether it is further training, higher education, employment or self-employment. Contact our Careers department for further information and advice on 01904 772277.

    Student Careers Support
  • Employability

    Students will be required to undertake a structured external work placement with an external employer. The placement must be occupationally specific and focussed on developing the skills required in a profession or trade. You will be linked with a Work Placement Co-ordinator that can be contacted to discuss any queries. Any questions or further information can be provided by our Employability department on 01904 772231.

  • Clubs and Societies

    The student experience is a big part of College life and the more you get involved the better off you’ll be. Joining sporting activities and societies is a great way to enhance your skills, they are ideal for building your CV and above all to help you meet new people and grow in confidence. For more information about activities that are available, talk to your Residential team and the Student Union.

  • Online Shop

    The Online Store offers a convenient way for parents and students to pay for services using a secure online payment system. The store can be accessed through the following link: For food card top-up payments, please visit the following website:

    Work on laptop computers
  • Absence Line

    If you are ill or unable to attend college because of a medical appointment, go to the website and report your absence via the online form (below). Please report your absence before 9.15am For York students contact 01904 772201 For Stewart Park contact 01642 327998 For other campuses, please contact the campus reception team to report your absence.

    Absence Reporting Form

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